24/7 support · Alicante · Barcelona

We watch over and tune your IT infrastructure

Monitoring, planning and management of multi-platform environments, with support that actually answers. You run the business; we make sure technology doesn’t slow you down.

  • A no-strings initial audit of your whole setup
  • Maintenance contracts with real, written response times
  • Remote and on-site, with a named engineer on your account
mbd-noc · monitoring
Proxmox cluster · 6 nodesOK · 99,98%
pfSense firewall · HAOK · 0 alerts
Veeam backup · dailyOK · 03:12
TLS certificate · website28 days
Microsoft 365 · 84 mailboxesOK
0Average managed uptime
0Average response on critical incidents
0Monitoring and on-call
0Years looking after infrastructure

We work with, day in day out

VMware vSphere Proxmox VE Microsoft 365 Microsoft Azure Amazon AWS Google Cloud pfSense OPNsense Veeam Backup Zabbix Fortinet Windows Server Linux

How we work

Three steps, no surprises

We look properly

We audit your infrastructure, your processes and your real risks. You get a report you can actually read, with no technical smoke.

We propose and plan

A tailored proposal with a roadmap, priorities, dates and a fixed cost. You decide what gets done and when.

We deliver and keep watch

We carry out the plan and we stay: monitoring, regular audits and backups around the clock.

Who we help

Small firms that cannot afford to stop

We work with companies of 5 to 300 staff, and with in-house IT teams that need backup on on-call, projects or second line.

  • Manufacturing and logistics — production that cannot stop
  • Professional practices — confidential data and GDPR
  • Retail and hospitality — tills, network and multiple sites
  • Healthcare and clinics — patient records and high availability
  • IT departments — backup, on-call and second line

“We went from firefighting every week to forgetting the server is even there. That is the best sign of all.”

Head of operations · manufacturing company, Alicante


0fewer incidents after the first year
0of downtime a year on average

Maintenance

Choose how much you want to hand over

Every plan includes monitoring, an up-to-date inventory and a monthly report. No punishing lock-in.

Essential

For small companies with little critical infrastructure.

  • 24/7 monitoring with alerts
  • Remote support during office hours
  • Backup management
  • Monthly report
Request a quote
Most chosen

Advanced

For firms with servers, a managed network and several sites.

  • Everything in Essential
  • On-site support included
  • Firewall and VPN management
  • Planned patching and updates
  • A named engineer on your account
Request a quote

Critical 24/7

For those who cannot afford even an hour of downtime.

  • Everything in Advanced
  • 24/7 on-call with a 15-minute response
  • High availability and a recovery plan
  • Quarterly restore tests
  • Annual security audit
Request a quote

Frequently asked

What everyone asks us

Do I have to replace my whole setup to work with you?
No. We start with an audit and keep everything that is in good shape. We only propose replacing what is a real risk or costs more in the medium term, and always with the numbers on the table.
Do you replace my in-house IT person?
It depends on what you need. For some clients we are the entire IT department; for others we back up the in-house team on on-call, specific projects or second line. Both work.
What if something critical breaks on a Sunday?
With a 24/7 maintenance contract you have on-call cover with a 15-minute response. Monitoring usually tells us before anyone at your company notices.
Do you work outside Alicante?
Yes. We work on site in Alicante and Barcelona, and remotely across the rest of Spain. For clients with several sites we coordinate local engineers when someone has to be there in person.
How is maintenance billed?
A fixed monthly fee based on the plan and the number of machines and servers. No hidden costs: anything outside the contract is quoted before it is done, never after.

Shall we talk about your infrastructure?

Book 30 minutes with an engineer. No commitment and no sales pitch: we tell you what we would improve and what we would leave alone.