The place where your team loses or gains hours every day. We take care of the device, the software, the email and the person with the problem — which is what really matters.
What we cover
Devices and rollout
Purchasing, preparation with your corporate image, and inventory. The new machine arrives ready to work.
Microsoft 365
Licences, mailboxes, Teams, SharePoint and policies. Staff joining and leaving handled the same day.
End-user support
A help desk with an SLA, remote and on site. No tickets that get lost and no “restart it and see” replies.
What it includes
- A new employee up and running in under 24 h: device, email, access and phone
- Secure offboarding: immediate revocation of access and recovery of data
- An inventory of devices and licences that is always up to date
- Disk encryption and managed antivirus on every workstation
- Remote support with a shared desktop tool
- A planned refresh of the estate to avoid breakdowns in a chain
How we start
Inventory and diagnosis
What machines there are, how old they are, which licences are being paid for and which are not being used.
Standardisation
A couple of device models, a common image and a software catalogue. Less variety, fewer problems.
Ongoing support
A help desk with an SLA and a monthly report of incidents by type, so we can go after the recurring causes.