We watch your infrastructure around the clock so we catch the problem before your team notices it. And where possible, before it even happens.
What we watch
Servers and services
CPU, memory, disk, temperature, RAID status and critical services that have stopped.
Network and connectivity
Switches, access points, lines and latency between sites. We spot carrier outages before the carrier does.
Certificates and domains
Weeks of advance warning on TLS expiry and domain renewals. Never again a website down because of a certificate.
Backups
We check that the backup ran, how much space it took and how long it lasted. A backup nobody has verified is not a backup.
Capacity and trends
We work out when your disk is going to fill up or your server is going to fall short, months in advance.
On-call and escalation
Alerts with severity levels, escalation to the on-call engineer and notice to your team through whichever channel you prefer.
How the alerts reach you
“Last month they told us on a Saturday that a disk in the RAID had failed. By Monday it had been replaced and nobody in the office noticed a thing.”
IT manager · professional practice, Alicante