Articles
No jargon, just engineering
What we learn from maintaining real infrastructure: security, cloud, backups and decisions that save you trouble.
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How to test that your backups actually restore
A backup that runs green isn’t proof you can recover. Here’s how to run a real restore test, time your RTO and…
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Ransomware: what to do in the first few hours (response plan)
Files with strange extensions, a ransom note, machines falling one by one. This is the step-by-step incident response plan: what to touch,…
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7 signs your company needs an IT infrastructure audit
Almost never a fire: the seven signs that your company needs an IT infrastructure audit now, what a serious audit reviews and…
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Cloud or your own server: how to decide with numbers
Cloud or your own server? The choice isn’t decided on technology but on three-year TCO. We do the sum nobody does properly…
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What an IT maintenance contract really includes
A good IT maintenance contract isn’t judged by what it repairs but by what it prevents. Here’s the full scope you should…
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Slow internet at the office: how to prove whether it’s the provider’s fault
When the office internet is slow, the provider always says everything’s fine. Stop guessing and start measuring: here’s how to prove in…
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Business IT support: how the day-to-day actually works
How business IT support really works day to day: the channels for asking help, a ticket’s journey from open to close, what…
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Business WiFi vs. home WiFi: why they’re not the same
The ISP router works at home and collapses at the office. We explain the six differences that separate WiFi that holds up…
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Structured cabling for business: when you need it (and when you don’t)
Network cabling is the IT nobody looks at until it costs you money. When structured cabling truly pays off, when it doesn’t,…
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ISO 27001 for an SME: is it worth it? Cost, benefit and when to certify
Does ISO 27001 pay off for your SME? What the certificate really gives you, when the return is obvious, what it truly…